Australasian Dental Practice

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30 Sep 2011 | Australasian Dental Practice

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Free SMS software from Acclaim

Practice Management Software

Utilising SMS to remind patients of their upcoming dental appointments has grown in popularity amongst tech-savvy consumers. Many dental practices now offer this option to patients and find the uptake is high.


Missed appointments mean idle time... so it pays to remind patients a couple of days before their appointment. Phone calls, being the traditional method of doing so, can be inconvenient for patients. Calling dozens of people also takes up staff time and the outward call may also block incoming calls from prospective new patients. SMS is a perfect alternative. SMS reminders (at around 17 cents each) are the modern answer and all reminders for the day can be sent with a few mouse clicks from any computer connected to the internet, even your own home computer if it suits. Now there is free software available from Acclaim Technical Software (ATS) which will handle all your appointment bookings in a stand-alone system capable of sending SMS appointment reminders which include the date and time. A small commission on SMS messages in effect pays for your software. Should you at any stage in the future wish to upgrade to the full Acclaim Dental System, your files will be compatible and you will also be able to send recall reminders by SMS. The full multi-user system can now be purchased in 10 monthly instalments of just $198 including telephone support.

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