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31 May 2021 | Australasian Dental Practice

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New and improved flexible service agreement for 3Shape TRIOS scanners

3Shape has introduced a new and improved flexible service agreement for its award-winning TRIOS intraoral scanner. The new TRIOS Care, improved and flexible service agreement, adds exceptional benefits for TRIOS users. Benefits include a 5-year warranty; 24-48 hours replacement service for faulty systems; unlimited technical support and 3Shape Academy training points for 1:1 3Shape Academy sessions.1

Importantly, full-service coverage, as outlined above, is now free with the first year of TRIOS ownership.

"When you dive into something new, like dentists are doing with intraoral scanners, we want them to be 100% certain that they are making the right choice and their investment is secure," said 3Shape CEO Jakob Just-Bomholt. "TRIOS Care makes a doctor's decision so much simpler. Our award-wining scanner comes with complete and comprehensive coverage and support. For doctors, it means reaching your digital potential stress-free."

Comparison of TRIOS Care service agreement with no cost TRIOS Only




Software updates
New features  
Technical Support Pay per case
Express replacement  
3Shape Academy points  
Discounts 25% on add. TRIOS Care Trade up offers

1st year of TRIOS Care included for all new customers.

3Shape research has found that 66%2 of dental practices are preparing to invest in a digital impression system. 3Shape TRIOS Care provides professionals with complete peace-of-mind assurance when they purchase a 3Shape TRIOS scanner.

With the TRIOS Care service agreement, doctors can focus on providing great treatments and succeeding in their digital journey from day one. Any worries about getting started with digital dentistry workflows, having technical support, or mishaps with the scanner, are now covered by TRIOS Care.

TRIOS Care - gateway to new flexible choice

After the first year of TRIOS Care expires, professionals can continue to enjoy the complete peace-of-mind benefits of the service agreement with monthly or yearly installments. Professionals can also switch to TRIOS Only - a basic scan-ready service agreement with limited benefits and no monthly costs.

Present 3Shape TRIOS CliniCare customers

TRIOS Care and TRIOS Only will be available to 3Shape TRIOS CliniCare customers on expiration of their active CliniCare agreements from early 2022.

  1. Terms of the agreement can vary by country. Contact your reseller for details.
  2. Buying intent, 3Shape Market Survey, 2020 - data on file.


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