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Saturday, 18 May, 2024

01 May 2009 | Australasian Dental Practice

news > Spectrum > Page 18

New support centre opens for Oasis

After 6 months of planning and implementation, the newly refurbished Oasis National Support and Training Centre was recently opened in the Melbourne suburb of Ringwood.

The refurbishment and recent implementation of new call centre, customer support and remote access technologies represents a $200,000 plus commitment by Software of Excellence to the ongoing support of Oasis Software in Australia.

The former Melbourne-based national support centre had been struggling for space as a result of new employees joining the team and several existing staff members relocating to Australia from Software of Excellence's other offices in New Zealand and the United Kingdom.

The refit has resulted in a new dedicated support facility and increased space for administration and development plus a new training facility.

Software of Excellence's General Manager for Australia and New Zealand, Mike Engle said "The refurbished offices and implementation of new customer service technologies is the continuation of our investment strategy for Oasis Software. We are committed to keeping a strong local development and support presence in Australia.

"Oasis software is going from strength to strength. Stellar sales results last year saw us sell more dental practice management system in Australia than any other supplier. The infrastructural investment and our focus on employing the right people will allow us to continue to provide our customers with great support and products."

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